PRIVACY POLICY

This Privacy Policy describes how Eleftheriou Jewelry [“Company”, “we”, “us”] processes, protects, stores, and shares your personal data when you use our Website www.eleftherioujewelry.com.

Processing of personal data:

M. Eleftheriou & Co [Eleftheriou Jewelry] is subject to European personal data law in force at any time. As a result, M. Eleftheriou & Co [Eleftheriou Jewelry], Greek company, reg. VAT no: 998873723, 59 Asklipiou Str, 10680, Athens- Greece, is the data controller for the information collected about customers and visitors to the website www.eleftherioujewelry.com.

The processing of your personal data is conducted in accordance with:

1.  Regulation (EU) 2016/679 (GDPR).
2.  Applicable Greek national data protection laws.
3.  Applicable electronic communications laws.
4.  Decisions and directives of the Hellenic Data Protection Authority [HDPA].

If you do not agree with this Privacy Policy, please refrain from using the Website. For the information we collect, how we use it, your rights, and the cookies used by the Website, click HERE.

We may collect and process the following categories of data:

[ A ] Data You Provide Directly

1. 1. Identity data: name, surname.
   2. Contact data: email address, telephone number, shipping/billing address.
   3. Order data: items purchased, payment status, transaction details.
   4. Customer service data: inquiries, messages, returns, complaints.
   5. Account data: login information [if you create an account].

[ B ] Automatically Collected Data

1. 1. 1. IP address.
      2. Device type, browser, operating system.
      3. Cookies and usage data [see Cookie Policy].
      4. Website analytics [pages viewed, time spent, actions].

[ C ] Payment Data

1. Processed securely by third-party payment processors [e.g., Stripe, PayPal, banks].
2. We do not store or access your full card details.

[ D ] Marketing Data

1. 1. 1. 1. Email preferences.
         2. Interaction with newsletters or promotional messages.

During checkout, you may subscribe to our newsletter. You may unsubscribe at any time through the link in any newsletter or by emailing sales@eleftherioujewelry.com.

Eleftheriou Jewelry processes Personal Data under the following lawful bases:

1. Performance of Contract: Necessary for order fulfilment and customer service.
2. Compliance with Legal Obligations: Required by applicable laws, public authorities, or administrative bodies.
3. Legitimate Interests: For the protection of our lawful interests and to improve services
4. Consent: In cases where your consent is required; withdrawal is possible at any time as described below.

Withdrawal of consent does not affect prior processing but may make it impossible for us to fulfill our contractual obligations.

Eleftheriou Jewelry and/or its affiliates may process your Personal Data for:

1. administration and management
2. statistical analysis
3. payment processing
4. internal evaluation
5. compliance and legal reasons
6. performance of contractual obligations

We may share Personal Data with:

Affiliates:
For the purposes described above.

Service Providers, Agents, Contractors and Third Parties Including:

1. processing partners
2. website support and maintenance providers

We have concluded appropriate agreements with all partners requiring:

1. legitimate use of your data
2. equivalent levels of data protection

Public Authorities: We may notify your data to public, judicial, or independent authorities when legally required or when necessary to protect legal rights.

International Transfers: Some partners may be located outside the EEA, where data protection laws may be less strict. We ensure:

1. adequate safeguards
2. compliance with GDPR transfer requirements

We implement reasonable and appropriate:

1. physical
2. administrative
3. technical

safeguards to protect your data against:

1. loss
2. misuse
3. unauthorized access
4. disclosure
5. alteration
6. destruction

If you are located in the European Union, you have the following rights:

1. Right of access
2. Right to rectification
3. Right to erasure [“right to be forgotten”]
4. Right to restriction of processing
5. Right to object
6. Right to data portability

To exercise these rights, use the contact information below. You also have the right to file a complaint with your local Data Protection Authority.

Personal Data will be stored only for as long as necessary for:

1. the purposes collected
2. compliance with national laws
3. legitimate business needs

To exercise rights, submit questions, or file complaints regarding personal data processing:

Postal Address: “Eleftheriou Jewelry”
Address: 59 Asklipiou Str., 10680 Athens – Greece
Email: sales@eleftherioujewelry.com

The Company will respond within thirty [30] business days.

The supervisory authority responsible for ensuring compliance with data protection law in Greece is:

Hellenic Data Protection Authority [HDPA]
Offices: 1 – 3 Kifisias Avenue, 11523 Athens
Phone: +30 210 647 5600
Fax: +30 210 647 5628
Email: contact@dpa.gr

We use cookies when you visit our Website. There are four main categories:

1. Essential Cookies:
   Enable the Website to function (e.g., add to basket).
2. Statistical Cookies:
   Analyse use of the Website for improvements.
3. Preference Cookies:
   Remember user preferences and browsing history.
4. Marketing/Advertising Cookies:
   Display ads relevant to your interests and limit repetition. By using the Website, you agree that we may install these cookies and access them on future visits.
5. Managing Cookies:
   You can delete cookies or prevent new ones in your browser settings. Note: Some Website services may become unavailable if cookies are disabled.

Google Analytics Opt-Out:

You may install the browser add-on here:
https://tools.google.com/dlpage/gaoptout

Browser Notification / Permission Controls:

Chrome: Settings > Advanced > Privacy & Security > Content Settings > Notifications
Firefox: Options > Privacy & Security > Permissions > Notifications

Further Cookie Control Links:

Chrome: https://support.google.com/chrome/answer/95647

Internet Explorer: http://support.microsoft.com/k…

Firefox: http://support.mozilla.org/en-US/kb/Clear%20Recent…

Safari: http://support.apple.com/kb/PH